Shipping Policy
Shipping Policy
Last Updated: January 18, 2025
Thank you for shopping with DAFA Stationery Store. We aim to deliver your orders quickly and efficiently.
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays).
Processing times may be longer during peak seasons.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout.
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 3–7 business days
- Express Shipping: 2–5 business days (if available)
Delivery times begin after shipment and may vary.
Order Tracking
Tracking details will be sent via email after shipment.
Please allow 24–48 hours for updates.
Shipping Destinations
We ship to various locations worldwide. Availability may vary.
International Shipping & Customs
- Customs fees and taxes may apply
- These are the customer’s responsibility
- Delays may occur due to customs processing
Incorrect Address & Undeliverable Packages
- Ensure your address is correct at checkout
- We are not responsible for incorrect addresses
- Additional fees may apply for reshipment
Lost or Stolen Packages
We are not responsible for packages marked as delivered.
If missing:
- Check with neighbors
- Contact the carrier
Shipping Delays
Delays may occur due to weather, carriers, or customs.
We are not liable but will assist where possible.
Returns Related to Shipping
Return shipping is typically the customer’s responsibility unless the issue is due to our error.
Contact Us
DAFA Stationery Store
Address: 1044 King's Rd, Quarry Bay, Hong Kong
Email: service@dafasite.com
Phone Number: 1(925)4371599